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Re: Windows 98 refund from vknu@ch.ibm.com (15 Sep 2000)

From - Thu Oct 28 08:08:08 1999
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To: Olivier Glassey <glassey@ufper6.unifr.ch>
cc: dash@ch.ibm.com
Message-ID: <C125695B.002C03B8.00@d12mta01.de.ibm.com>
Date: Fri, 15 Sep 2000 10:00:34 +0200
Subject: Re: Windows 98 refund
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Dear Mr. Glassey,

I had a look on your case. At the moment I`m initiate all nessesary steps
to handle it as soon as posslible. The statement from our side will recive
you next week.

 I wish you a nice weekend

With kind regards
 Vera Knubel
Office Support PSG


Postal Address: Hohlstrasse 600 (HL6), 8010 Zürich
Tel. ++41/1/643 63 38
Fax ++41/1/643 62 12
Internet : vera_knubel@ch.ibm.com


Olivier Glassey <glassey@ufper6.unifr.ch> on 15.09.2000 07:24:19

Please respond to Olivier Glassey <glassey@ufper6.unifr.ch>

To:   Danny A Scheuzger/Switzerland/IBM@IBMCH, Vera
      Knubel/Switzerland/Contr/IBM@IBMCH
cc:
Subject:  Re: Windows 98 refund



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Dear Mr. Scheuzger,

dash@ch.ibm.com wrote:
>
> Mr. Glassey
>
> the refund amount you will get from us for Windows 98 is CHF 102.00. The
> amount will be transferred to your account.

1. The 30-day deadline I gave you has now been reached, but the money
   has still not been transferred to my account. Please explain me
   exactly which steps have already been taken, and tell me what date
   the money will be in my hands.

2. Please send me a copy of the license accompanying Lotus SmartSuite,
   so that my lawyers can study it more toroughly.

Sincerely,

  Olivier Glassey.


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